Introduction
Welcome to DKC Real Estate Brokers LLP ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dkcrealestate.com (the "Site") or submit inquiries on our residential lead capture forms.
By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you request information about our projects, schedule site visits, or fill out lead forms. The types of personal information we collect include:
- Name and contact details (email address, phone number)
- Property preferences or custom message logs
- Any other details you choose to provide in your inquiries
Usage Data
We automatically collect certain diagnostic and analytics information when you visit our Site, including:
- IP address and device identifiers
- Browser type and browser version
- Pages visited, time spent, and referring website domains
- Other diagnostic data
2. How We Use Your Information
We use the information we collect for various business and promotional purposes, including:
- To deliver services: To process your requests, schedule property visits, and connect you with dedicated real estate advisors.
- To optimize experience: To improve our Site layouts and optimize performance.
- For corporate communications: To call you back, respond to details, and send newsletters or notices.
- For marketing and outreach: With your explicit consent, we will send you updates and details regarding new property launches, exclusive booking discounts, and pricing frameworks via SMS, RCS, WhatsApp messages, Phone calls, and Emails.
- For security: To detect, prevent, and address fraud, unauthorized access, and malicious activities.
- Compliance: To satisfy RERA filings, local regulations, or applicable legal processes.
3. Data Sharing and Disclosure
We implement a strict anti-spam policy. We do not sell, rent, or trade your personal information to third parties. We may share your information under the following limited circumstances:
Service Providers
We may employ third-party digital infrastructure companies and individuals to facilitate and manage our marketing outreach (such as WhatsApp API providers or local CRM hosting systems). These partners have access to your details solely to perform tasks on our behalf and are contractually bound to maintain absolute confidentiality and data security.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (such as state real estate regulatory boards or courts).
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including Secure Sockets Layer (SSL) encryption of data in transit and strict access controls restricting lead data to authorized sales advisors.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights & Opt-Outs
You have certain rights regarding your personal information, including:
- Access & Correction: Request access to or correction of your personal data.
- Deletion: Request that we delete your lead data from our active CRM systems.
- Opt-Out of Communications: You can revoke your consent for receiving promotional updates via SMS, RCS, WhatsApp, or email at any time. Simply reply "STOP" to SMS/WhatsApp messages, or email us directly at dkcreb@gmail.com.
6. Cookies and Tracking
We use essential and analytical cookies to remember user preferences and measure site performance. You can manage or disable cookies through your browser settings, though doing so might affect some layout load times.
7. Third-Party Links
Our Site may contain links to third-party web services. We are not responsible for the privacy practices or content of these external sites, and we recommend reading their policies separately.
8. Children's Privacy
Our real estate services are not designed for or directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any updates will be posted directly on this page with an updated date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data team:
DKC Real Estate Brokers LLP
SCO 94, Second Floor, Omaxe World Street, Sector 79 Faridabad, Haryana
+91-9205823332
dkcreb@gmail.com
www.dkcrealestate.com